This policy transparently covers everything at l1111 — from how your personal data is collected and stored to how it is used and protected.
Welcome to l1111. We understand that sharing personal information on an online platform is a big deal. That is why our Privacy Policy is written in plain, straightforward English — so every user knows exactly how their data is being used. Protecting your privacy at l1111 is one of our most important responsibilities.
Certain information is collected automatically or directly from you when you create an account or use the l1111 platform. This data is used to provide services, ensure security, and improve the user experience.
Information Provided Directly:
Automatically Collected Information:
L1111 uses your data only for specific, legitimate purposes. We never sell your information to third parties or use it for anything unnecessary.
| Purpose | Data Type | Basis |
|---|---|---|
| Account Management | Name, Mobile Number, Password | Contractual Requirement |
| Payment Processing | Mobile Banking Number | Contractual Requirement |
| Identity Verification (KYC) | NID / Passport | Legal Obligations |
| Fraud Prevention | IP, Device, Logs | Legitimate Interest |
| Customer Support | Contact Information | Legitimate Interest |
| Promotional Communications | Mobile Number | Consent (Optional) |
L1111 never sells or rents your personal data to third-party advertisers.
L1111 uses industry-leading technology to protect your personal and financial information. Our security measures meet the highest standards in the industry.
L1111 uses cookies on its website to improve site performance and personalise your experience. Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the site.
L1111 may share your data with third parties only in specific, necessary circumstances. Your information is never sold for commercial purposes.
All third parties are contractually bound to comply with l1111's privacy standards.
As an l1111 user, you have important rights over your own data. Contact our support team to exercise any of these rights.
You have the right to know and view what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
If you close your account, you may request that all data be deleted, except where retention is required by law.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a structured, portable format.
You have the right to opt out of promotional SMS or notifications at any time.
L1111 retains your data only for as long as required. Retention periods vary depending on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account | Service Delivery |
| Transaction Records | 5 Years | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Requirement |
| Log Files | 12 Months | Security Analysis |
| Gaming History | 3 Years | Dispute Resolution |
| Marketing Data | Until Consent is Withdrawn | Promotions |
L1111 does not collect or store data from anyone under 18. Our services are intended exclusively for adults.
If you suspect your child is using l1111, please contact [email protected] immediately. We will take prompt action.
L1111 may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.
For any questions, complaints, or requests regarding the Privacy Policy, please contact our dedicated Privacy Team.
[email protected] — for any privacy-related requests. We typically respond within 24 hours.
24/7 Live Chat Support — the fastest way to get instant assistance in Bengali.
Please include your registered mobile number when submitting a request so we can verify your identity quickly.
We do not just write policies — we actively work to protect your data.
Every piece of data and every transaction on l1111 is protected by 256-bit SSL/TLS encryption — the same technology used by banks.
L1111 never sells or rents your personal data to third-party advertisers or data brokers — that is our commitment.
The entire Privacy Policy has been written in plain, easy-to-understand English with Bangladeshi users in mind, so no one is left confused.
Access, correction, deletion, or portability — all rights are yours. Any request will be processed within 30 days.
Data retention periods are clearly stated. No information is kept longer than necessary.
If you have any questions or concerns about privacy, our Bengali-speaking support team is always here to help.